Shipping policy

TLW Shoes Shipping Policy

Thank you for shopping with TLW Shoes. We work to process and deliver your footwear as quickly and reliably as possible.

Processing Time

Most orders are processed within 2–3 business days. Processing times may vary depending on the brand, supplier, product availability, weekends, and holidays.

U.S. Shipping

For products fulfilled directly by TLW Shoes, standard shipping is $9.99, with free standard shipping on eligible U.S. orders of $150 or more.

Some products are fulfilled by our partner brands through Shopify Collective. Shipping rates for these products are calculated at checkout and may vary by supplier, destination, and order.

“The final shipping rate and any applicable free-shipping eligibility will be displayed at checkout before you complete your purchase.”

Delivery Time

Standard U.S. orders fulfilled directly by TLW Shoes generally have an estimated transit time of 3–7 business days after processing. Delivery times for partner-fulfilled products may vary.

Canada Shipping

For products fulfilled directly by TLW Shoes, standard shipping to Canada is $20.00, with an estimated transit time of 5–8 business days after processing. Partner-fulfilled products may have calculated shipping rates at checkout.

International Shipping

For eligible products fulfilled directly by TLW Shoes, international standard shipping is $65.00, with an estimated transit time of 5–8 business days after processing. Availability and rates may vary for partner-fulfilled products.

International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These charges are the responsibility of the recipient.

Tracking

Once tracking information becomes available, you will receive a shipping confirmation email with your tracking number.

Shipping Restrictions

Shipping availability depends on the destination and the product's fulfillment location. If shipping is unavailable for your address, this will be indicated during checkout.

Delays

Carrier delays, severe weather, holidays, and other circumstances outside our control may affect delivery times.

Questions About Your Order

If you have questions about shipping or an existing order, please contact TLW Shoes through our Contact Us page.